PLEASE NOTE: SHIPMENTS MAY BE DELAYED DUE TO COVID19

FAQ

Where's my order?

We send our packages via Royal Mail - if your item hasn't reached you in 7 working days, please contact us at office@moles.co.uk

How do I cancel my order?

Please email us at office@moles.co.uk

What currency/payment options do you accept?

You can pay in any currency via Paypal.

How much does shipping cost?

Shipping is based on item weight, please see individual items for postage costs.

Do you offer express or next day delivery?

Unfortunately not at present.

Which countries do you ship to?

We only ship to the UK at the moment.

Can I return my item for an exchange or refund?

Of course! As long as it has not been worn/used, we accept returns and exchanges.

Something's wrong with my item

Oh no! Drop us an email at office@moles.co.uk and we'll sort it out.

What are the Moles returns conditions?

Exchanges or refunds are offered as long as the item is returned unused/unworn within 28 days of purchase.